Recent Posts

content mapping using sticky notes
June 8, 2020
How to Effectively Map Content to the Customer Journey
Learn how to integrate content into the customer journey to achieve your marketing goals. Here’s how to map it out.
Customer-Centric Digital Marketing
November 21, 2019
How to Create a Customer-Centric Digital Marketing Strategy
  In recent years, the way you treat your customers has become more than just...
silhouette of people celebrating
February 6, 2019
Customer Experience in 2020 and Beyond ? [5 Important KPIs]
  The word is out! Better customer experiences lead to better satisfaction and increased customer...
10 commandments of customer experience management
September 24, 2018
10 Commandments of Customer Experience Management Strategy
  Over the years, companies have evolved their marketing and customer relation techniques. The rise...
Customer experience modern marketing
September 3, 2018
What Customer Experience Means in Modern Marketing
  A 2016 survey by Spigit found that 75% of the respondents have improvement of...

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